Terms of Service

By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use this site.

1. Use of This Website

This website is provided for general informational purposes about GenStrong LLC's services — including generator maintenance, temporary power deployment, emergency response, and the gEncompass platform. You agree to use this site only for lawful purposes and not to misuse, disrupt, or attempt to gain unauthorized access to it.

2. No Guarantee of Emergency Response Through This Site

Submitting a form or message through this website does not guarantee an immediate response and should not be relied upon as a substitute for calling our 24/7 emergency line during an active emergency. The dedicated 24/7 emergency number is provided directly to active clients.

3. Intellectual Property

All content on this site — including text, graphics, logos, the GenStrong® and gEncompass™ names and marks, and the design of the gEncompass platform — is the property of GenStrong LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our written permission.

4. Third-Party Links

This site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any linked sites.

5. Limitation of Liability

To the fullest extent permitted by law, GenStrong LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, this website.

6. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-law principles.

7. Changes to These Terms

We may revise these Terms at any time. Continued use of this site after changes are posted constitutes your acceptance of the revised Terms.

8. Contact Us

Questions about these Terms can be directed to GenStrong LLC, 436 Raleigh Street, Wilmington, NC 28409, by phone at 910-216-9801, or through the contact form on our site.